Great customer service is extremely important to us.

We want to make sure your experience with CUUR is positive. If you have a question you want answered, please contact our Customer Service Department.

Frequently Asked Questions

Where do you ship?

We ship worldwide... Provide your shipping information here, including times, prices, options, etc.

How long will it take to receive my order?

We make every effort to get you your order as quickly as possible. Our shipping is free for all orders over $99, with no additional surprises. Our aim to have your order in your hands within 10–15 business days.

How do I track my order?

Once your order has shipped you will receive an email with your tracking number. You will be able to track your package within 24 hours of the time it ships from that email.

Can I make a return?

Yes. All returns must be initiated within 7 days of receipt. All returns must be new, unused, and contain all original packaging, accessories and tags. Customers are responsible for return shipping charges. All clearance sales are final and cannot be returned.

What if I have additional questions?